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Carrier-Grade CPaaS

CPaaS Solutions (WhatsApp Business API, SMS, RCS & Email)

High-throughput, DLT-compliant telecommunications infrastructure for mission-critical enterprise customer communications.

Reach your customers instantly on the channels they check every day. From OTP deliveries in under 2 seconds to rich interactive RCS campaigns and official WhatsApp Green Tick chatbots, optimAIz provides carrier-grade CPaaS infrastructure.

CPaaS Solutions (WhatsApp Business API, SMS, RCS & Email) architecture graphic
45M+Monthly Messages Handled
< 2.4sAverage OTP Delivery Latency
99.98%Platform Availability SLA
100%TRAI / DLT Regulatory Compliance
Modular Architecture

Comprehensive Capabilities & Engineered Features

Built to integrate seamlessly with your existing infrastructure without disruptive rip-and-replace cycles.

01

Official WhatsApp Business API

Direct Meta Cloud API connectivity with verified Green Tick onboarding, conversational marketing, chatbot flows, and support inboxes.

  • Assistance with Meta Green Tick verification & business validation
  • Interactive message templates (Buttons, Quick Replies, Product Catalogs)
  • Multi-agent shared team inbox with CRM auto-sync
  • Automated transactional notifications (Orders, Shipping, Payment links)
02

Enterprise Bulk SMS & OTPs

Direct operator connectivity (Airtel, Jio, Vi) for lightning-fast transactional OTPs, service alerts, and high-volume promotional broadcasts.

  • End-to-end DLT registration and template approval assistance
  • Sub-3 second OTP delivery with multi-operator failover routing
  • Detailed webhooks and delivery reports (DLR) with timestamps
  • Scalable REST APIs supporting 10,000+ requests per second
03

RCS Rich Business Messaging

The next evolution of SMS on Android: verified brand sender profiles, dynamic carousels, action buttons, and rich media without app installs.

  • Verified brand logo, checkmark, and custom brand colors
  • Rich interactive cards, product carousels, and quick action chips
  • Read receipts, button click tracking, and rich analytics
  • Automatic fallback to SMS for devices without RCS coverage
04

Transactional & Campaign Email

High deliverability cloud email infrastructure ensuring your receipts, notifications, and newsletters land in the primary inbox, not spam.

  • Dedicated IP pools with automated warm-up protocols
  • Full DKIM, SPF, DMARC, and BIMI authentication setup
  • Real-time webhook events for opens, clicks, bounces, and complaints
  • Drag-and-drop responsive template builder and developer API
Deployment Lifecycle

Our Five-Stage Execution Blueprint

Predictable delivery timelines, strict quality gates, and zero disruption to your daily operations.

01

Compliance & Registration

We manage your DLT registration, Entity IDs, Header allocations, and Meta Business verification from start to finish.

02

API Integration & Sandbox

Plug our clean REST APIs or SDKs into your CRM, ERP, website, or mobile application with turnkey code samples.

03

Route Optimization & Testing

Setup intelligent multi-telecom routing to ensure zero OTP drop-offs during high traffic peaks.

04

Campaign Automation & Launch

Schedule audience segments, setup automated drip sequences, and train your agents on the team inbox.

05

Live Telemetry & Optimization

Real-time dashboard monitoring delivery rates, click-through rates, and opt-out rates.

Enterprise Technology Stack

Modern, Secure & Cloud-Native Tooling

Direct Telecom SS7 / SMPPMeta Cloud API v20+Google Jibe RCS PlatformSMTP / REST APIsWebhooksKafKa / RabbitMQ
Service Specifics

Frequently Asked Questions

Do you help with TRAI DLT registration and template approval in India?▼

Yes, absolutely. We guide you through the entire regulatory process: Principal Entity registration on DLT portals (Jio, Airtel, Vil Power), Header registration, Content Template drafting, and consent management.

What is the difference between RCS and standard SMS?▼

RCS (Rich Communication Services) transforms traditional SMS into an interactive, branded app-like experience on Android phones. It features your verified brand badge, high-resolution media, interactive carousels, calendar booking, and payment links with click-tracking, yielding 3x to 5x higher engagement than plain SMS.

How fast are your OTP delivery speeds?▼

Our redundant multi-carrier routing maintains average OTP delivery latencies of under 2.4 seconds across all major Indian telecom networks (Jio, Airtel, Vodafone Idea, BSNL).

Can we integrate WhatsApp Business API with our existing CRM?▼

Yes! We provide ready webhook integrations and REST APIs to connect WhatsApp messages, leads, and customer interactions directly to your custom CRM, Salesforce, Zoho, or database.

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Start the Conversation

Schedule Your Discovery Consultation

Tell us about your operational challenges, automation goals, or messaging volume. Our solutions architects in Baner, Pune will respond within 2 business hours.

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